Privacy Policy

Scobie Group Limited (and its subsidiaries, including Scobie Marine, Anchor Marine Plastics Limited (Anchor Marine), Seaswift Products Limited (Seaswift) and Norfloat International Limited (Norfloat)) is a company incorporated and registered in England under company number [xxxx]. Our registered office address is: Unit C1, Fleming Way, Crawley, England, RH10 9NN.

Why you should read this policy.

We take the privacy of our customers and visitors to our websites very seriously. Please read this privacy policy (Policy) carefully as it contains important information about how your personal data will be used when you interact with Scobie Marine / Anchor Marine / Seaswift / Norfloat (part of Scobie Group Limited). For the purposes of the UK General Data Protection Regulation and all other relevant data protection legislation, Scobie Group Limited and its subsidiaries (“we” or “us”) is the “data controller” (i.e. the company responsible for, and in control of, the processing of your personal data).

Personal data we may collect about you

Information that you provide We may obtain personal information about you (such as your name, email address, phone number, postal address and payment details) whenever you:  Complete forms on our websites (including any Scobie Marine or Anchor Marine site)

  • Create an account Place an order or make a service request booking
  • Renew a contract or pay for a product or service
  • Sign up to a newsletter or other service
  • Send feedback or contact us by any medium (phone, email, post, social media)
  • Complete a survey or report a problem with a website

We will only process your personal data where: It is necessary for the performance of a contract with you or to take steps at your request before entering into a contract

It is necessary to comply with a legal obligation It is necessary for the purposes of legitimate interests pursued by us or a third party (and your interests and rights do not override those interests) From time to time we may ask you to provide sensitive personal data. If we do, we will explain why it is needed and how it will be used before you provide it. We may retain a record of any contact you make with us.

Personal information about other individuals

If you give us information about someone else (for example, a colleague’s contact details for delivery or invoicing), you confirm that the other person has appointed you to act on their behalf and has agreed that you can: Give consent on their behalf to the processing of their data Receive on their behalf any data protection notices Give consent to any transfer of their data Information from third parties Occasionally we may receive information about you from other sources (such as credit reference agencies or business information providers). We will add this to the information we already hold about you to help us supply our products and services to you.

How your personal data will be used

We will use your personal data for the following purposes (as relevant to Scobie Marine / Anchor Marine / Seaswift / Norfloat):

  • To help identify you and any accounts you hold with us
  • Administration of your orders, enquiries and accounts
  • Research, statistical analysis and behavioural analysis
  • Customer profiling and analysing your purchasing preferences
  • Marketing—see “Marketing and opting out” below
  • Fraud prevention and detection
  • Billing and order fulfilment for purchases and bookings made via our websites or directly with us
  • Credit scoring and credit checking—see “Credit checking” (if applicable)
  • Customising our websites and their content to your particular preferences
  • Notifying you of any changes to our websites, services or products that may affect you
  • Improving our services and products

Our lawful basis for using your personal data

Under data protection law we must have a lawful basis for processing your personal data. We may process your personal data because:

  • It is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract (for example, to process and deliver your Anchor Marine orders)
  • It is necessary to comply with legal obligations (for example, accounting and tax requirements)
  • It is necessary for our legitimate interests or those of a third party (for example, to run our business efficiently and securely, to prevent fraud, to manage our customer relationships and to improve our products and services)
  • You have given us your consent, for example to receive direct marketing communications (you may withdraw this consent at any time)
  • When we say “legitimate interests”, we mean our (or a third party’s) interests in operating and improving our marine and engineering businesses, including Scobie Marine / Anchor Marine / Seaswift / Norfloat):, as efficiently and securely as possible. For example, we may use secure third‑party providers to store your personal data, to help keep it safe.

Marketing and opting out

If you have provided your consent to receive news, special offers or promotions from us, we may contact you by mail, telephone, SMS/text/picture/video message, or email about products, services, promotions and special offers from Scobie Marine, Anchor Marine and other Scobie Group businesses that may be of interest to you.

We may also share your personal data with our business partners (for example, distributors or marine trade partners). They may contact you (unless you have asked us or them not to do so) by mail, telephone, SMS/text/picture/video message, or email about products, services, promotions and special offers that may be of interest to you.

If you prefer not to receive any further direct marketing communications from us or our business partners, you can opt out at any time. See “Your rights” below for how to do this.

Our websites may contain links to other websites which we or our partners own, or websites or apps of partners or third parties. If you follow any of these links, those websites, apps and services will have their own privacy policies/terms of use. We are not responsible for their privacy practices or the collection and use of your personal data on those sites. Please read their privacy policies/terms of use before providing any personal data.

Disclosure of your personal data

We may disclose your personal data to:

  • Other companies that become partners with, or part of a group with, Scobie Group Limited (including Scobie Marine and Anchor Marine)
  • A third party who acquires Scobie Group Limited, a Scobie subsidiary, or substantially all of its assets, in which case personal data will be one of the transferred assets
  • Our agents and service providers (for example, IT providers, web hosts, payment processors, couriers, marketing services)
  • Law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by applicable law
  • Business partners in accordance with the “Marketing and opting out” section above

Keeping your data secure

We use technical and organisational measures to safeguard your personal data, for example:

  • Where you create an account on one of our websites, it will be controlled by a username and password that are unique to you
  • We store your personal data on secure servers
  • Payment details are encrypted using SSL technology

While we use all reasonable efforts to safeguard your personal data, the use of the internet is not entirely secure and we cannot guarantee the security or integrity of any personal data transferred from you to us, or from us to you, via the internet.

Transfers of data out of the UK / EEA

We will make reasonable efforts to ensure that your data is not transferred outside the UK or European Economic Area (EEA). Where we use data processors or servers that may transfer data outside the UK/EEA, we will take steps to ensure adequate protections are in place to safeguard your information and provide you with remedies in the unlikely event of a security breach.

All information you provide to us is stored with secure data processors for purposes such as storing your data, accounting, and social media or marketing activities. A copy of your information may also be stored securely on our internal servers and computers where access is restricted. We review all processors we use and ensure there are adequate safeguards in place to protect your personal data, such as adherence to binding corporate rules or compliance with an approved international data transfer mechanism (for example, the EU–US Data Privacy Framework or its UK extension, where applicable).

If you have particular concerns about how your data is transferred or stored, please contact us using the details at the bottom of this policy.

What you can do to keep your information safe

For practical guidance on protecting your information, computers and devices against fraud, identity theft, viruses and other online risks, visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Monitoring

We may monitor and record communications with you (such as emails) for the purposes of quality assurance, training, fraud prevention and compliance.

Your rights

You have the following rights in relation to your personal data:

  • Right of access – You can request a copy of the personal data we hold about you.
  • Right to rectification – You can ask us to correct any inaccurate or incomplete data.
  • Right to erasure – You can ask us to delete your personal data in certain circumstances.
  • Right to restrict processing – You can ask us to keep your data but stop processing it in certain ways.
  • Right to object – You can object to us processing your personal data for direct marketing at any time, and in some other circumstances.
  • Right to data portability – You can ask us to provide your personal data in a structured, commonly used and machine‑readable format (for example, a CSV file) so you can reuse it across different services.

If you wish to exercise any of these rights, please send your request in writing to us using the contact details below.

You will need to provide: Proof of identity and address (e.g. a copy of your driving licence or passport and a recent utility or credit card bill); and A clear description of the personal data you want to access, amend, remove, or the processing you want us to restrict or stop.

There is no administrative charge for dealing with these requests.

Your data may be deleted or anonymised in the following circumstances:

You have withdrawn your consent to data processing (where consent is the basis)

The original purpose for processing the data is no longer relevant or cannot be performed

The data is no longer up to date or accurate and cannot be rectified

We may retain certain information where required by law (for example, for tax or accounting purposes).

Our contact details

We welcome your feedback and questions. If you wish to contact us about this Policy or how we use your personal data, please write to:

Data Protection Manager Scobie Group Limited (including Scobie Marine / Anchor Marine / Seaswift / Norfloat)
Unit C1, Fleming Way
Crawley
England
RH10 9NN

Changes to this privacy policy

We may change this Policy from time to time. Please check this page regularly to ensure you are aware of the most recent version that will apply each time you use our websites or interact with Scobie Marine / Anchor Marine.

Data Protection Supervisory Authority

The data protection supervisory authority in the UK is the Information Commissioner’s Office (ICO). If you have any concerns about the way we handle your data, you have the right to lodge a complaint with the ICO. More information on the ICO can be found at: https://ico.org.uk

Anchor Marine Plastics Limited is registered with the ICO. Registration No. ZA045375

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